Your welcomebook
Welcome! Please complete the survey below so we can prepare a personalized guide for your guests. If you need inspiration or are unsure how to fill in the fields, take a look at the DEMO version available on our website or watch our instructional video.
Ordering party contact details
Section 1: Property details and location
Provide your property details and exact address. It is also worth adding short arrival instructions – this will make your guests feel welcome and taken care of even before they arrive.
Section 2: Contact person
Please provide a contact person for guests to handle inquiries.
Section 3: Check-in and check-out information
This section is essential for a smooth guest check-in at the property.
Describe step-by-step what guests should do upon arrival to efficiently enter the property and check in. Clear instructions guarantee a stress-free start to their stay.
Describe the method of entering the property (e.g., key pickup location or how the safe code is provided). You can skip this field if there is a person on-site responsible for checking in guests.
Complete this information if your guests are required to register in the registration system. It is worth adding a short instruction to guide them through the process.
Select the appropriate options. If you need a correction or want to add a new point, use the "Other" field.
Section 4: Wi-Fi information
Enter the wireless network access details. Clear Wi-Fi instructions are one of the most highly rated elements by guests.
Section 5: House rules
If you would like to attach the full property regulations as a PDF to this section, please email it to us at: guideheroes.online@gmail.com
Select the matching options. If you want to change something or add your own point, use the Other field.
Section 6: Operating instructions
This is an optional part. If you have non-standard equipment at the property or provide additional amenities—write about it here.
Section 7: Amenities
Amenities Specify what is included in the stay price, which amenities are family-friendly, and which ones require an additional fee.
Section 8: Emergencies
Provide emergency numbers and the location of the nearest medical facility and pharmacy. Your diligence in this section could prove invaluable in crisis situations.
Section 9: Transport
Describe the most convenient ways to get around the area. Inform guests about the availability of public transport, taxi stands, or bike rental options. Choose the distance format: meters or time (minutes).
Section 10: Places of interest
Share your local recommendations! If there are interesting attractions or places worth visiting in the area, describe them briefly in the guide (2-3 sentences for each is enough).
Section 11: Shopping and dining
Recommended places in your area. Point your guests toward tried-and-tested restaurants, cafes, and the nearest shops.
Shops:
For example: the nearest grocery store, local market, drugstore, newsstand, or gas station.
Restaurants, cafes
For example: Best-rated restaurant, Pizzeria, local restaurant, ice cream parlor/confectionery
Section 12: FAQ – Frequently Asked Questions
Complete the FAQ section by entering questions and answers. You can use the ready-made demo version to prepare your own list more quickly.
Space for additional questions and answers.
Section 13: Conclusion
Example: Thank you and see you soon! We hope we have met your expectations. If so, we would be delighted if you shared your review! If there is anything you would like to tell us, we are at your disposal!
The form is now ready!
Please double-check that all the data is correct. Then, read and check the boxes below.
Only a completely filled-out form will be accepted for processing.
Add your logo so we can fully customize your welcome book.
Remember to upload a good-quality file on a transparent background.
You can add max 3 files (max 2MB per file).
Colors
If you use specific colors in your communication, you can add them here so that we can ensure cohesion with your materials.
Minimum photo size is 1200px (width for landscape or height for portrait)
Or you can send photos, the full PDF property regulations, and proof of payment to the email: guideheroes.online@gmail.com
Photo requirements:
Property & Surroundings: Please upload at least 4 landscape photos and 3 portrait photos. The more photos you provide, the better we can tailor them to your guide’s layout. You may also include photos showing the way to the property.
Points of Interest: Add one portrait photo for each description of a local attraction. If you don’t have them, we will use high-quality images from our gallery.
Extras: We welcome your own photos of local shops, restaurants, or delivery options (e.g., a photo of a local pizzeria menu).
Technical Guidelines:
Format: JPG, JPEG, or PNG (please use original files; avoid screenshots).
File Size: Maximum 5 MB per photo.
Min. Resolution: 1200 px (width for landscape, height for portrait).